Reach a real human on the channel you prefer. Every message is routed to the team best equipped to help — patients, doctors, hospitals, media, or our grievance officer.
Fastest for urgent care
Call Us
+91 8008 001 234
Averages a 24-second pickup during business hours
Reply within 4 business hours
Email Us
contact@medkura.in
Include reference number if you have one
Same team, chat-first
+91 8008 001 234
Perfect for sharing photos of reports / prescriptions
7 AI agents on standby
AI Assist (In-app)
Live 24 × 7
Handles routine questions instantly, escalates when needed
Route your message
Patients & Families
Booking help, refunds, appointment changes, second-opinion questions.
Doctors
Onboarding, NMC verification, revenue share, calendar issues.
Hospitals & Labs
Partnership terms, integration, invoice reconciliation.
Press & Media
Interviews, brand assets, founder quotes.
Data & Grievance Officer
DPDP consent withdrawal, data-deletion requests, IT Rules 2021 grievances.
SLA: Acknowledged within 24h · Resolved within 15 days
Or send us a message